Terms and Conditions

The website https://multistory.in (“Website”) is owned and operated by Multistory Learning Pvt Ltd. This terms and conditions document (“T&C”) sets the broad and specific context of our agreement. Please read this Policy in conjunction with our Privacy Policy.

By using or accessing any part of this Website, you are deemed to have accepted the terms of the T&C.

Multistory Learning may revise the T&C at any time without notice to anyone.

About the Website

The Website does the following things – (a) provides information about the company Multistory Learning Pvt Ltd, it’s products and services, (b) provides information about stories, storytelling, and books and related areas, (c) sells books and other merchandise related to books.

Your Role

You may read any of the information provided on the Website, and leave comments wherever asked for. You may also share any of the content with attribution too us. You may purchase any of the products sold.


For any purchases, you will be asked to pay using either (a) credit card, debit cart, netbanking, upi, or similar, or (b) direct bank transfer, or (c) CoD. You will be asked for your contact information for billing and the consignee contact details for delivery. You agree to provide accurate information, and that you will pay all the charges as per the bill we have raised, including all applicable taxes.

For CoD orders you will be billed an additional Rs. 150. For direct transfer orders, you will be billed an additional Rs. 50. For delivery, you will be billed a delivery fee of Rs. 100 if the order is below the threshold amount of Rs. 1000. Above the threshold amount, the delivery is not charged.

We ship orders within India only. All orders are dispatched within 3 days. We use courier partners for delivery and the total delivery time is between 3 days (metro) to 10 days (non-metro). If your area is unserviceable or if the order will take longer, you will be intimated by email.

Cancellations: Only if we have not shipped your order then we can cancel it. Please send us an email to contact@multistory.in for cancellation requests.

Returns, Replacement and Refund:All sales are final and we do not replace or accept returns, or refund money paid.

Damages: If you have received a damaged product, then email us immediately with a picture of the problem. This email must reach us within 48 hours of delivery, along with the photo. If the case is genuine, then we will ship a replacement or offer store credit.

Copyright: All information displayed, transmitted or carried by the Website (“Content”) is owned by Multistory Learning or it’s partners and is protected by copyright and other intellectual property laws. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the Content. You agree to abide by all copyright notices and restrictions attached to any Content accessed through the Website and not to alter the content in any way. If you would like to use any Content from the Website, you need prior permission and can email us at contact@multistory.in

Governing Law: This Agreement has been executed and delivered in India, and its interpretations, validity and performance shall be construed and enforced in accordance with the laws of India, and shall be subject to the jurisdiction of the High Court at Chennai.